Featured articleHow to Build a Machine-Learned Customer Health ScoreBuild a predictive, explainable health score that flags churn 180 days early and gives CS teams a clear signal of where to focus.15 mins
Featured articleHow to Build a Machine-Learned Customer Health ScoreBuild a predictive, explainable health score that flags churn 180 days early and gives CS teams a clear signal of where to focus.15 mins
How to Build a Machine-Learned Customer Health ScoreBuild a predictive, explainable health score that flags churn 180 days early and gives CS teams a clear signal of where to focus.15 mins
The Business Case BlueprintLearn how to craft compelling business cases. Learn how to prove ROI, speak finance’s language, and secure budget for CS tech.30 mins
Transforming Customer Success with DataHow Salesloft Leveraged Hook to Boost Productivity and Drive Renewal5 mins
Long Tail, Big Wins: CS at ScaleLearn how to scale Customer Success with segmentation, cross-team collaboration, and content that drives measurable outcomes.30 mins
Managing Complex Customers in CSLearn how CS leaders handle complex accounts across products, regions & teams, actionable tips for real-world customer success.30 mins
Scaling Customer Success with AutomationHow Juro Scaled Customer Impact and Eliminated Manual Burden with Hook5 mins
How to Build a Business Case that Gets a YesCraft business cases that speak finance’s language, clear ROI, strategic fit, and a confident plan to drive outcomes.2 mins
Success Plan TemplateDownload a proven template to align on outcomes, secure buy-in, and make your success plan your case for renewal.2 mins
Slack: Smarter Automation for CS TeamsBring AI-powered Customer Success insights directly into Slack. Automate busywork, surface risks instantly, and keep your team focused on driving retention and growth. 2 mins