Featured articleHow to Build a Machine-Learned Customer Health ScoreBuild a predictive, explainable health score that flags churn 180 days early and gives CS teams a clear signal of where to focus.15 mins
Featured articleHow to Build a Machine-Learned Customer Health ScoreBuild a predictive, explainable health score that flags churn 180 days early and gives CS teams a clear signal of where to focus.15 mins
Chat by HookInstantly access customer insights, risks, and priorities with AI-powered Chat. Free your team from dashboards and spreadsheets so they can act faster, focus smarter, and protect revenue. 2 mins
The Rise of AI Agents for Customer SuccessDiscover how AI agents transform Customer Success by predicting churn, boosting revenue, and automating busy work. Learn why AI agents are the future of CS efficiency and growth. 2 mins
The BriefThe Brief gives Customer Success teams instant, AI-powered context for every customer interaction by compiling the latest insights from multiple sources into one cohesive summary2 mins
3 Ways Data Makes You More Proactive in Customer SuccessDiscover how to use data to spot risk early, identify expansion opportunities, and drive more value for customers. Build a proactive Customer Success strategy that reduces churn and fuels growth. 2 mins
The Anatomy of a Great Health ScoreLearn what makes a health score truly predictive. Discover how to build accurate, actionable health models that drive retention and revenue growth. 2 mins
The Headcount DilemmaExplore how Customer Success leaders can drive retention and growth despite shrinking or static headcount. Learn smart strategies for prioritization, automation, and team impact. 2 mins
How to Plug Your Revenue GapStruggling to align your Customer Success forecast with financial targets? Learn how to identify your revenue gap and create a data-driven plan to close it with confidence. 2 mins
Forecasting with PrecisionLearn how to build accurate, data-driven forecasts that align with business goals. Move beyond subjective, rep-driven predictions and gain confidence in your Customer Success planning.2 mins
What Drives Real ROI in Customer SuccessExplore what it takes to build a reliable churn prediction model in-house versus buying a proven solution. Learn key factors that drive ROI, from modeling and actionability to maintenance and cost. 2 mins
Easy Onboarding, Instant ImpactGet up and running fast with Hook. Discover how easy onboarding delivers instant visibility, accurate health scores, and actionable insights—without technical headaches or long ramp-up times.2 mins
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