Echo stops churn before it starts.

What Echo actually detects

Echo listens to every email, meeting, and support thread. It watches how customers use your product - and how that compares across your base. It spots risk early, whether it’s a sudden spike from a lost champion or slow-building frustration that signals your customer isn’t getting the value they were promised. It does this with a high degree of precision, powered by machine learning models trained to predict churn with accuracy. And it builds tailored playbooks automatically - showing you exactly what to do to turn things around.