Featured articleHow to Build a Machine-Learned Customer Health ScoreBuild a predictive, explainable health score that flags churn 180 days early and gives CS teams a clear signal of where to focus.15 mins
Featured articleHow to Build a Machine-Learned Customer Health ScoreBuild a predictive, explainable health score that flags churn 180 days early and gives CS teams a clear signal of where to focus.15 mins
What Makes a Good Customer Health ScoreLearn why most health scores fail and how to build one that drives action, trust, and renewals. 30 mins
The Revenue Prediction PlaybookLearn how to tell a compelling value story, build a reliable health score, and forecast retention with confidence.15 mins
How to Achieve Your GRR TargetLearn how CS leaders plan, forecast, and own their GRR target. Watch this webinar to build a smarter, more strategic retention playbook.30 mins
Happy Ears, Hidden Risks: Customer Success in 2025Discover what it takes to build a high-impact, revenue-driven CS team using predictive insights and scalable strategy.15 mins
How to Build a Machine-Learned Customer Health ScoreBuild a predictive, explainable health score that flags churn 180 days early and gives CS teams a clear signal of where to focus.15 mins
The Business Case BlueprintLearn how to craft compelling business cases. Learn how to prove ROI, speak finance’s language, and secure budget for CS tech.30 mins
Transforming Customer Success with DataHow Salesloft Leveraged Hook to Boost Productivity and Drive Renewal5 mins
Long Tail, Big Wins: CS at ScaleLearn how to scale Customer Success with segmentation, cross-team collaboration, and content that drives measurable outcomes.30 mins
Managing Complex Customers in CSLearn how CS leaders handle complex accounts across products, regions & teams, actionable tips for real-world customer success.30 mins
Scaling Customer Success with AutomationHow Juro Scaled Customer Impact and Eliminated Manual Burden with Hook5 mins
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