Turning AI Hype into CS Results

Everyone’s talking about AI in Customer Success, but most teams still wonder how it’s really being used day-to-day to make CS more efficient and effective.

In this webinar, you’ll hear from CS leaders Angela Lacey and Demelza Davies on how they’re leveraging AI to drive efficiency, prioritize effectively, uncover insights, and free their teams to focus on strategy and growth.

What you’ll learn:

  • Practical ways AI improves efficiency and everyday outputs

  • How to use AI for smarter prioritization and forecasting

  • Why AI-driven insights build stronger strategy and trust at scale

Meet the Speakers

Tash Evans

VP of Customer Growth

Angela Lacey

Senior Manager, Customer Success at Mendix

Demelza Stamp

Manager of Customer Success EMEA at Vanta

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