The Business Case Blueprint

With smaller CS teams, bigger books of business, and higher targets, technology is no longer optional, it’s essential. But getting budget approval isn’t just about showing need, it’s about making the case in a way that resonates with finance and exec teams.

In this episode of The Monthly Sync, Kristen Kampetis and Chad Wonderling share how to build business cases that actually get approved, combining GTM and finance perspectives for a complete playbook.

What you’ll learn:

  • How to frame the problem in terms of revenue, retention, and efficiency

  • What finance leaders look for: ROI clarity, scalability, and adoption ease

  • How to align stakeholders and build internal champions early

  • Proven tactics to pitch with confidence and get budget signed off

Meet the Speakers

Tash Evans

VP of Customer Growth, Hook

Chad Wonderling

Chief Financial Officer, Zone

Kristen Kampetis

Director, CX Strategy & Operations, Vimeo

Please fill out the form below and we will add you to The Monthly Sync list where you'll receive updates and exclusive event invites. You can unsubscribe at any time.