Featured articleHow to Build a Machine-Learned Customer Health ScoreBuild a predictive, explainable health score that flags churn 180 days early and gives CS teams a clear signal of where to focus.15 mins
Featured articleHow to Build a Machine-Learned Customer Health ScoreBuild a predictive, explainable health score that flags churn 180 days early and gives CS teams a clear signal of where to focus.15 mins
3 Core Motions for Customer SuccessBuild a proactive, revenue-aligned Customer Success function. Learn the 3 essential motions to drive outcomes, spot risk early, and hit your retention targets.Natasha Evans4 mins
3 Essential Steps for a Robust Risk Management ProcessTransform your risk management approach! Explore key strategies for identifying risks early, taking action, and ensuring accountability to boost customer retention. Natasha Evans4 mins
A New Hook With a Bigger MissionThis is the story of our evolution: empowering humans with AI to do what truly matters: helping customers succeed. Firaas Rashid3 mins
The Hard Thing About Multi-product in SaaSWe unpack why launching a second product often feels like starting a new business entirely and why multi-product is hard, even when the logic seems obvious.Firaas Rashid5 mins
Why we’re investing in the Customer Growth Awards As post-sales teams increasingly drive customer success and revenue, this rebrand celebrates the strategic value of Customer Growth in a changing SaaS landscape. Firaas Rashid3 mins
:format(webp))
:format(webp))
:format(webp))
:format(webp))
:format(webp))
:format(webp))
:format(webp))
:format(webp))
:format(webp))