Featured articleHow to Build a Machine-Learned Customer Health ScoreBuild a predictive, explainable health score that flags churn 180 days early and gives CS teams a clear signal of where to focus.15 mins
Featured articleHow to Build a Machine-Learned Customer Health ScoreBuild a predictive, explainable health score that flags churn 180 days early and gives CS teams a clear signal of where to focus.15 mins
Every CS leader should forecast annuallyLearn how annual forecasting gives CS leaders the visibility to hit retention targets and the confidence to act early.Natasha Evans4 mins
Retention before and after the AI revolutionLearn how annual forecasting gives CS leaders the visibility to hit retention targets and the confidence to act early.Natasha Evans4 mins
Who Should Own the Renewal Negotiation? 5 Questions to Help You DecideUnsure whether renewals should sit with CS, Sales, or a dedicated team? Use these 5 questions to guide your decision.Natasha Evans4 mins
How to look at your Renewals target the same way a Sales Leader wouldStop reacting to churn and start running at your number. Learn how to plan your renewals like a sales team hits quota.Natasha Evans4 mins
Another CRM won’t fix your revenue problemThis article explains why real revenue rescue demands unified, value-linked data, not another siloed CRM.Firaas Rashid5 mins
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