Agents that listen, think and act for you.

So your Customer Success team can spend more time with your customers, and less time doing busywork.

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Click, click, click.

Hook autocompletes your work so managing your book feels effortless.

AI Powered

Chat with your data. Get clarity instantly.

Get deep context from intelligent agents analyzing every customer touchpoint - product usage, meetings, and support. Act instantly with a single prompt.

Instant advice on any account

Get instant insight on risk, stakeholders, product usage or renewal blockers - and what to do about it. Our agents help you focus where it counts.

Meeting prep in seconds, not hours

Step into every meeting with full context. Hook knows who you're meeting, what’s changed, and where to focus - no digging required.

Answers to every board question in minutes.

Understand what's working, what's not, and where revenue risk lives - without chasing. Hook transforms all CS work into clean, executive-ready insights.

Testimonial

This chat thinks like a CSM

outcomes we drive

Predict churn with 93% accuracy

Our agents spot risk the moment it shows up from any product behavior or any customer conversations.

Free up 50% of your CS team’s time

Our agents identify all priorities and the intelligent next steps - trained on what’s worked before, so CSMs can act smarter and cover more.

Make your CS team 25-35% more efficient

Our agents offer “next-best actions” and automations - like email nudges or CRM triggers - so teams can act quickly and intelligently

Automate 100% of the digital work

Agents can automatically execute on the best next action on every single customer without the need for manual review.

results you see

Our Case studies

Get started

Go live in 7 days

Quickly onboard your first agent. Scale from there, no ramp, no delay.

rated 4.7/5 on g2
  1. Connect your data

    We integrate with your existing systems - from product and revenue data to customer interactions - to build a complete picture of your customer relationships, with minimal lift from your team.

  2. Agents analyze data and take action

    Our AI agents start analyzing your data to predict renewals, expansions, and potential risks. They suggest targeted action Plaibooks to drive growth - tailored to your customer base and business model. No in-house data science required.

  3. Humans supervise

    We use your data to predict your renewals and expansions, automatically suggesting actions to increase revenue. We customise our predictions to you and your customers without expensive data science teams.

Testimonial

The team adopted it very quickly. I’ve never seen that level of success with a new system.

Director of Customer Success, Juro

Security. By Design.

Hook is committed to the highest standards of data protection. We are SOC 2 Attested and ISO 27001 Certified, ensuring your data is secure and handled with care.

From our Blog

Featured Article

The hard thing about multi-product in SaaS

The frustrating thing about hard things is that they are often obvious in hindsight.

5 min read

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