Hook and Slack. Best mates.
Get Hook for Slack and stay connected to customer health, renewals, and key account updates, right where you work.
:format(webp))
Get Hook for Slack and stay connected to customer health, renewals, and key account updates, right where you work.
Generate targeted notifications based on on your data
Stay focused in Slack, without constantly logging into multiple tools.
Real-time alerts keep you proactive instead of reactive.
Build triggers from your customer data (e.g., risk status changes, low usage, missed QBR) and auto-post to Slack.
Leaders see what's happening across accounts; CSMs know what requires attention.
Share account alerts in team channels or direct messages; loop in the right people instantly.
Add titles, variables, and mentions; choose delivery cadence (once, weekly, monthly) to prevent noise and keep messages
You’ll need a Hook account to complete the installation
Having trouble installing? Our Support team will get you on your way
:format(webp))
You’ll need to have Admin or Manager access rights.
:format(webp))
Follow the steps to setup your Automation.
:format(webp))
Setup your triggers as you would for any automation. When you're ready, select the "Then..." field and click "Send a message to Slack"
:format(webp))
Choose the targets for your alert, either as a DM or directly to one or more channels. Add the message including any Hook Platform variables.
:format(webp))
When your trigger conditions are hit, Hook will now let you know directly