The Revenue Prediction Playbook

Download your copy of the Revenue Prediction Playbook and discover:

🤝 How to craft a data-driven value narrative from scratch
Handy hints using data as a foundation to tell your brand story, translating your pre-sales narrative to post-sales proof points. Demonstrating how you’ve achieved the value promised in the sales cycle.

🚑 How to build a health score that actually works
Arguably the most important metric within customer success, enabling you to measure customer retention using engagement and product usage metrics, as well as customer feedback and financial indicators.

📈 How to forecast accurately
More than ever before, CS teams are responsible for forecasting retention. Your forecast is crucial for decision-making and you’ll need to use it for current and future quarters, as well as the next full financial year (FY).

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Stop having expansion conversations with the wrong customers

Catch churn risks before it’s too late and help your customer success teams focus on high risk accounts that need your attention urgently.

01

Reduce churn by 40%

We use AI to suggest actions that will prevent churn and get more out of existing accounts.

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02

Increase expansion revenue by 24%

By analysing usage patterns and third party data, Hook prioritises customers to grow revenue and land upsells quicker.

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03

Increase actively managed accounts by 250%

By accurately prioritising and segmenting accounts based on revenue, risk or expansion, we help your team do more with less.

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